Privacy Policy

Privacy Policy

Data Collection
At TryHrd, we are committed to respecting your privacy and safeguarding your personal information. We collect data provided by customers during checkout and through our email/SMS sign-up forms, which may include names, addresses, email addresses, and phone numbers. This information is securely stored within our Shopify customer database, ensuring that your personal data remains safe. Notably, we do not collect or store your payment information; all payment data is handled directly by our secure payment provider.

Use of Data
The data we collect serves several purposes: it enables us to fulfil orders accurately, provide personalised customer support, and, with your consent, deliver relevant marketing content if you opt into our email or SMS list. We strictly adhere to a policy of only using your information for the purposes to which you’ve agreed, ensuring your experience with TryHrd remains enjoyable and hassle-free.

Third-Party Sharing
We utilise Omnisend to manage our contact list and execute marketing campaigns, ensuring communication with our customers is timely and effective. Our partnerships with third-party providers are based on rigorous data protection practices, and we only share information necessary to enhance your shopping experience and keep you informed about our latest offerings.

Protection of Data
To secure your personal data, TryHrd only stores customer information within our Shopify database, leveraging Shopify's robust data security protocols. Your privacy and data security are paramount, and we maintain strict measures to protect all customer data from unauthorised access.

Customer Rights
Customers have the right to request access to, modify, or delete their personal information held by TryHrd, in compliance with applicable laws. Should you wish to make any adjustments or requests regarding your data, please contact us at clothing@tryhrd.co, and we will address your inquiry promptly.